Posted in Library 2.0, Library Places and Spaces, tagged access, bookstores, cameras, comfort, customer service, libary 2.0, librarians, libraries, library, library spaces, retail, roaming, safety, security, security cameras on March 31, 2009|
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I just wanted to share a quick thought I had this morning about nooks and crannies. And, no it was not because I was eating an english muffin with nooks and crannies. Although I do like them, and probably would have preferred one over my morning oatmeal.
I started out thinking about how people usually feel comfortable in a bookstore, and often less so in libraries. Myself, I feel more comfortable in a library, but that’s only because I know I’ll get pulled in by the rows of clearance books and will never leave the bookstore…
Bookstores, even though they are big and open like libraries, have lots of little nooks and crannies where people can be alone while exploring the books. In libraries I think there’s often a fear of people doing things they shouldn’t in those little nooks and crannies. Especially in the teen sections – am I right?
So, I got to thinking. How do the bookstores get away with it? It’s simple. There are always bookstore workers wandering around the building. They’re there to help and also, in a way, to hinder unwanted behaviors – more reasons why roaming librarians or assistants would be a beautiful thing. Hold up now, that’s not all. They also have plenty of security cameras around bookstores, just like any retail space. And, the customers know it.
I know there are currently libraries that have roaming librarians – two that I know of off hand are Skokie Public Library and Indian Trails Public Library. They have staff that are scheduled to roam around the library looking for people to help. Those libraries also have security cameras. Not everywhere like in a retail store, but in tempting locations.
So, you’d think maybe if we put the two together – roaming librarians and security cameras we’d have a winning combination. Although, I think there is one missing component here – we need our customers to know. What’s the best way to do that without alienating them or using signs they probably won’t notice? I don’t know.
Library 2.0 is really all about changing how we serve our customers. I know this has been pointed out time and time again. It’s nothing new, but even though it seems an obvious change all libraries can make it’s not being done enough. So, I feel it’s worth mentioning again.
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Posted in General, Library Programming, youth services, tagged children's services, community, dominican university, event, free, fun, librarian, librarians, libraries, library, open-mic, sharing, stories, storyteller, storytellers, storytelling, youth services on March 18, 2009|
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I love telling stories and hearing stories. Who doesn’t? I went to the National Storytelling Festival for the first time last year and loved it! I heard the most amazing storytellers, and learned so much from them. It got me geared up and ready for my own scary stories night at the library for Halloween, which turned out to be a huge success and a blast.
However, as the saying goes ‘practice makes perfect’, and while I don’t think any storyteller can ever be perfect – (the imperfections are part of what makes each storyteller unique and wonderful) – a little practice and observation is good for everyone.
So, if you’re a storyteller or just enjoy hearing stories you should check out this free monthly open-mic night at Dominican University in partnership with Illinois Storytelling Inc. I certainly plan to take part, even if I just feel like sitting back and listening in… I might, at the very least, learn a great new story to share.
This following info is from the Illinois Storytelling Inc. calendar online:
April 4 – River Forest Open Mic Storytelling
DOMINICAN UNIVERSITY is now sponsoring a ONCE A MONTH open mic event for storytelling. Open Mic Night will be the first Saturday of the month, so mark your calendar and bring your stories. Bring your friends who want to learn how to tell stories. Bring your neighbors who want to hear stories. Eight minutes each.
7:00pm in the Rebecca Crown Room – it’s in the Springer
Suites on the lower level of the Rebecca Crown Library at Dominican University in River Forest.
Park in the west parking lot and go down the ramp; Springer Suites is direcly to the right as you enter.
There is a cafe just outside the room with coffee drinks and sandwiches.
7900 West Division Street
River Forest, IL 60305
For more information: email@example.com or firstname.lastname@example.org
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